FA
Faiyaz A
1 reviews | Active since May 2017
21 Nov 2021, 19:31
Trash Service Provider
I have a contract that I pay between 1400 - 1900 a month without fail. The one day when I don't have my bank card on me and I try to purchase food through vodacoms voucher advance they tell me i may not fit the criteria to get it yet vodacom phones me every second month to sell me garbage and Red vip contracts I do not want. But when I need a vodacom service it's unavailable to me. If my credit record is good and I pay my contract through debit orders and vodacom calls me every second month to sell me trash what is the criteria for a voucher advance. It always seems this garbage service provider is never there when you need it. Don't ever use this trash service provider if you can help it.
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
21 Nov 2021, 21:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Nov 2021, 21:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
FA
Faiyaz A's updateReviewer Update
22 Nov 2021, 13:27No consultant called if this is service but then again what to expect from a garbage Service provider I'll email shameel your ceo within an hour and yes *** is his email.
FA
Faiyaz A's update22 Nov 2021, 13:27
Reviewer Update
No consultant called if this is service but then again what to expect from a garbage Service provider I'll email shameel your ceo within an hour and yes *** is his email.
FA
Faiyaz A's updateReviewer Update
22 Nov 2021, 20:31Say what? No one called me what nonsense are you talking? No one called from Vodacom. How was I called on the 21/11/2021. I called into your call center who kept talking nonsense and then I posted on hellopeter. How is that service? That's no service. I'll email shameel thank you and can I have your name so that I can tell him who said this. I see you don't leave your name.
FA
Faiyaz A's update22 Nov 2021, 20:31
Reviewer Update
Say what? No one called me what nonsense are you talking? No one called from Vodacom. How was I called on the 21/11/2021. I called into your call center who kept talking nonsense and then I posted on hellopeter. How is that service? That's no service. I'll email shameel thank you and can I have your name so that I can tell him who said this. I see you don't leave your name.
FA
Faiyaz A's updateReviewer Update
22 Nov 2021, 20:33The person I called before I logged this complaint didn't even know what I was talking about so how can you say advised me. Listen to call because I logged this afterward
FA
Faiyaz A's update22 Nov 2021, 20:33
Reviewer Update
The person I called before I logged this complaint didn't even know what I was talking about so how can you say advised me. Listen to call because I logged this afterward