DO
David O

1 reviews | Active since Apr 2020

23 Apr 2020, 23:14

Trash Internet for estates no open access

So Vodacom Fiber is a total waste of time! The line drops off every 20sec making gaming impossible to enjoy. They move into an estate locking people into 1 service provider and don't even have fiber in the road... They setup microwave links to the nearest high sight which increases ping/latency/packet loss. Coming from a regular home with fiber to an estate with Vodacom Fiber has shown me how terrible there backbone is. Unfortunately I know what good fiber feels like and coming onto their solution is plain ***! Come on Vodacom you a massive company but you cant even get a upmarket estate proper FTTH.

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Replies (1)
Vodacom
Vodacom's reply24 Apr 2020, 07:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team