MM
Mohlale M

1 reviews | Active since Jul 2016

05 Nov 2025, 09:05

Trash

I wish I could give minus 5 starts. I app**** for fibre on 22 October and the next day a router was delivered at my house and since then there has been silence. I called on 30 October and was told to expect installation on 31St or 3rd November still silence. I called this morning and was told an installation log will be made for me and I cannot be told when the installation will take place. I asked who delivered the package if they can’t finish the job they started and no one can answer that. Vodacom is trash

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Replies (1)
Vodacom
Vodacom's reply05 Nov 2025, 13:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team