fW
fatima W
1 reviews | Active since Sept 2015
09 Sept 2015, 11:48
Trapped into unwanted contract.
Upon expiry of contract, requested account be changed to prepaid. Consultant offered a new deal of R55/month just for BIS and free vodaphone kikka. Now I'm being billed for R109/month. When i try to call to get clarity i'm being sent from one person to another
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Vodacom's replyOfficial
09 Sept 2015, 15:42Hello fatiwadi,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Vodacom's reply09 Sept 2015, 15:42
Official
Hello fatiwadi,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,