1 reviews | Active since Oct 2016
Trapped by Vodacom
<p>My contract with Vodacom ended in February and went onto Pay-as-you-go. Since then I have tried to port to different networks on 8 separate occasions and each time I have been barred from leaving the Vodacom network. Both Vodacom and the other networks that I try port to agree the problem lies on Vodacom's side, however, even though I have repeatedly asked for help with this problem, I have still not been able to port. Staff just say they don'know what the problem is and leave it at that. Apparently once you join Vodacom it is for life!</p>
Dear Customer,
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
