LM
Lentheng M
1 reviews | Active since Apr 2014
27 Jun 2023, 10:39
Transunion update
My account was handed over to Vvm however i have never received a paid up letter after i settled it in March already.My transunion is still not updated . I do not understand how service is rendered here
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 Jun 2023, 12:15 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Jun 2023, 12:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
LM
Lentheng M's updateReviewer Update
27 Jun 2023, 13:27Can i be contacted between 2 & 3 or after 17:30
LM
Lentheng M's update27 Jun 2023, 13:27
Reviewer Update
Can i be contacted between 2 & 3 or after 17:30
LM
Lentheng M's updateReviewer Update
20 Jul 2023, 11:10I am still not happy with the way this matter is being dealt with.
I received a letter that stated 7 days not 14 of which the 14 days has passed and it still appears on transunion.
I received a letter that stated 7 days not 14 of which the 14 days has passed and it still appears on transunion.
LM
Lentheng M's update20 Jul 2023, 11:10
Reviewer Update
I am still not happy with the way this matter is being dealt with.
I received a letter that stated 7 days not 14 of which the 14 days has passed and it still appears on transunion.
I received a letter that stated 7 days not 14 of which the 14 days has passed and it still appears on transunion.