EB
Edward B
1 reviews | Active since May 2019
04 Oct 2019, 01:01
Transunion record not cleared after a promise to clear my name
I have not been cleared at Transunion for an account I have paid long time ago. Vodacom promised that they will clear my name a long time ago. My account number was I***-6. I would like this to be reversed because it's been long that I have paid the account.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Oct 2019, 07:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Oct 2019, 07:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
EB
Edward B's updateReviewer Update
15 Oct 2019, 17:02I have not been contacted ever since I logged this issue. Will this issue be resolved any time soon?
EB
Edward B's update15 Oct 2019, 17:02
Reviewer Update
I have not been contacted ever since I logged this issue. Will this issue be resolved any time soon?
Vodacom's replyOfficial
23 Oct 2019, 08:08Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Vodacom's reply23 Oct 2019, 08:08
Official
Dear Customer
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.
Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance.