Transunion incorrect declarations

Item: Vodacom
Rating: 1
Author: Daniel G

This is the second time I’m complaining about the same thing, there’s an amount showing on my transumion of 210 but I have not had a contract with Vodacom for years now. Last time I complained they sent a mail asking for my details? On this forum I’m sure HP sends my cell number and email address but please I want you to remove this from my name

Helpful (0)

Replies (2)

Vodacom's replyOfficial

18 Sept 2020, 14:08

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply18 Sept 2020, 14:08

Official

Best regards,

Vodacom's replyOfficial

22 Sept 2020, 12:24

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team

Best regards,

Vodacom's reply22 Sept 2020, 12:24

Official

Best regards,

Transunion incorrect declarations

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