TRANSFER OF SUBSCRIBER CONTRACT FROM AUTOPAGE TO VODACOM

<p> I had a contract with Autopage before they sell their customer base to Vodacom.</p> <p>My contract was Smart S (75 minutes, 200MB Data)</p> <p> </p> <p>My contract was as follows before my upgrade in Feb 2016: </p> <p>2014/03/19 11:53:00 AM 27 DRJ586 Vodacom Smart S @ R449.00/pm Apple I-Phone 5S 16Gb Space Grey Vod (Nano Sim) ********** ********** 1 Retention – Migration</p> <p> </p> <p>Then I upgraded to iPhone 6S with the following details:</p> <p> </p> <p>2016/02/29 10:31:00 AM 28 DRJ541 Vodacom Smart M @ R619.00/pm Apple 6S 16G Gold Vod (Nano) Retention - Migration</p> <p> </p> <p>And I was told that the new package which is Smart M (120 Minutes, 300MB Data) will be loaded in June as I had 4 months left in my contract. </p> <p>Its October now and nothing has happened, I tried calling Customer Care and I was transferred to different departments without any help. I last spoke to Nonkululeko Shongwe who gave me an email to forward my transfer details, but the email keeps returning.</p> <p> </p> <p>I want all my data and minutes that i was paid for the past 4 months, because I am paying for Smart M but I am getting Smart S.</p>