1 reviews | Active since Mar 2017

22 Mar 2017, 10:43

Transfer of ownership STILL NOT DONE

<p> ********** 65</p> <p>This number should have been transfered onto my name thrice already. Debit orders are being returned from my DEAD fathers bank account and I am having to pay R100 extra every month (which Vodacom should return to me) because you people are either too stupid or just don't give a ****. I lodged a complaint on Hello Peter a few weeks ago and someone called me to tell me it will be dealt with. Has it been dealt with? I think not. I'm getting really ****ed off. Can somebody call me and sort this **** out NOW!!!!</p>

0
Replies (3)
Vodacom
Vodacom's reply22 Mar 2017, 11:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Mar 2017, 11:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Mar 2017, 11:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team