TRANSFER OF OWNERSHIP NOT DONE AND NO FEEDBACK

<p>ON 11 OCT I HANDED IN DOCUMENTS TO VODACOM BRITS MALL TO DO A CONTRACT TRANSFER FROM AN EMPLOYEE TO THE BUSINESS ACCOUNT. I WAS INFORMED THAT THE EMPLOYEES CONTRACT WAS ON THE NEW SYSTEM AND THAT IT WAS CAUSING PROBLEMS TO DO THE TRANSFER.</p> <p>I PHONE THE BUSINESS DEPARTMENT AS WAS GIVEN AN E-MAIL ADDRESS TO SEND THE DOCUMENTS TO. REF NUMBER EC-04FV-2DACCE WAS GIVEN AND I WAS INFORMED THAT A REQUEST WOULD BE SENT TO TRANSFER THE EMPLOYEE CONTRACT BACK TO THE OLD SYSTEM AND THEN THE TRASNFER WOULD BE DONE. THIS REPLY WAS SENT ON 16/11/2016. I HAVE IN THE MEAN TIME SENT NUMEROUS E-MAILS TO ENQUIRE WHETHER THIS HAS BEEN DONE BUT TO DATE HAVE NOT RECEIVED A REPLY BACK. </p> <p>THIS MATTER HAS BEEN GOING ON FOR MORE THAN A MONTH NOW WITH NO PROGRESS TO DATE. I CANT BELIEVE WE ARE THE ONLY CUSTOMERS SITTING WITH THIS PROBLEM.</p>