Transfer of ownership incomplete

I have been dealing with Max De Hamel And Kerri-Lee Brits (Manager) at Vodacom Fourways Mall. They have meant to have completed a transfer of ownership on an account for me but have not done so and have been asking for this to be done now for 2 MONTHS!!<br> <br> I have called in and to get an update and have been told they can no longer help me. They have said i must call the 082 114 call center and they will assist me. However when i do so they wont help be because on the system the account is still in the old members name.<br> <br> Vodacom Fourways is terribly run and does not take responsibility for their mistakes and are quite willing to drop a customer when they don't feel like seeing things through. Utterly disgusted by the service I am receiving from them.<br> <br>