GP
Gabrielle P

1 reviews | Active since Jul 2022

02 Jul 2022, 14:05

TRANSFER OF OWNERSHIP ‘COMPLETE’ BUT *****ING MY MONEY

Vodacom, Vodacom, Vodacom. Where do I start?

This is the most toxic relationship I have ever been in, in my entire existence. Whenever one needs service from you, it’s like trying to withdraw blood from a stone. I don’t know if it’s your *********** staff that don’t know how to do their work correctly, or what it is but this company is PATHETIC.

I am going on the third month of trying to transfer ownership of a fibre line. I have been calling multiple times a week since May to get this done and have received multiple empty promises of it being completed - so why am I still getting debit orders taken from my account FOR A SERVICE I DONT USE?!

Get your act together. I have multiple service request numbers and I’m really not in the mood to call you again. PLEASE ASSIST!!!!!!!!!!

I will honestly eat manure before EVERRRR considering using this **** company ever again or recommending it to anyone. Not even my worst enemy deserves this!

0
Replies (1)
Vodacom
Vodacom's reply03 Jul 2022, 19:59
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team