NC
Nick C

1 reviews | Active since Aug 2009

21 Dec 2016, 08:40

Transfer and billing ***

<p>I just Have to share this experience !! I took over a number from someone and ever since its been a nightmare!! Vodacom please get your act together!!! The Service at Tygervalley is exteremely good, but thats where it ends. My account is now R4000.00 in arrears because you cannot allocate a payment correctly hense you still debit the previuos owner!! Come on it has been almost three months now!!! </p> <p>I cannot drive up and down the whole time for something so simple and small?!!!!!!</p> <p>You are still my preffered Provider but please sort this out.</p> <p> </p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply21 Dec 2016, 10:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team