train your staff better teach them customer service and how to handle customers

Vodacom has the worst customer service i spoke to an agent at the firbe department he name was Judith Khumalo she was so rude on the phone and kept me holding and holding for nothing she was so rude towards me i requested to speak to her boss and she told she is working from home she can not assist me am disgusted at her service the worst customer service received from that lady , she has no sympathy i told her of how many times i have been complaining in regards to my update and how many times I have been requesting to be assisted. she has the worst attitude i hope vodacom takes her back to training . I am disgusted at the service I received today . vodacom has the worst service i would not recommend any1 to take firbe with vodacom . me complaining for weeks and calling week in and week out means nothing .