totally useless, no service

<p>I have 2 lines, a data and cell number. I wanted to cancel the data libe as the contract was up. Then the agent said they have a tablet special on, so i asked him to upgrade me to that special. That was the 31 Aug 2016. Todate no communication or delivery, with was promised withing 7 days. Call centre says sorry that cant help me, the upgrade was cancelled by mustake </p>