LC
Lawson C

1 reviews | Active since Oct 2019

14 Nov 2022, 09:45

totally useless company

Vodacom is probably the most useless company I have ever dealt with. I want to cancel something off the account and so far 5 telephone calls and one visit to an outlet has wasted 1.5 hours of listening to prompt which take you to the wrong place. It all centers around blocking change which could loose them money. They are positively the worst.

0
Replies (1)
Vodacom
Vodacom's reply14 Nov 2022, 09:59
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team