1 reviews | Active since Jul 2011
TOTALLY USELESS COMPANY
I have a 10GB data contract with Vodacom and was promised, when I entered into the contract, that I would receive the invoice automatically by e-mail.
Surprise, surprise: EVERY MONTH I have to phone them and EVERY MONTH I get the same old bulldust story: "Your profile has not been updated accordingly". And EVERY MONTH I am promised that my profile has now been updated to automatically receive the invoice.
How difficult can this be???????????
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,