AG
Andrew G
1 reviews | Active since Apr 2015
27 May 2023, 11:32
TOTALLY USELESS. 4 DAYS no service
Please get our service back to us at Drakensberg Gardens Hotel. We've been without for 4 DAYS now. Our conference delegates are complaining, our guests are complaining. We can't do business. Please also refund me for the so-far 4 days of no service. I honestly don't know why I have remained with Vodacom for so long - TOTALLY USELESS regardless of where I am.
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Vodacom's replyOfficial
28 May 2023, 08:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 May 2023, 08:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team