mJ
mike J

1 reviews | Active since Nov 2009

09 Jun 2015, 09:41

Totally unbalanced

I don't need to say much, all of my complaints are shared by many many many customers. in a nutshell, I am tired of being **********! there is no balance in vodacoms offering. I use too little data, and I lose it, I use too much and I get penalised. their cap that I have asked for when I go over my data limit doesn't work, but I am still expected to pay obscene charges for using additional data. by data connection gets cut off, I purchase new data, but cant use it and lose it within 30 days, there is no balance, no upside for me, I just get ***** by Vodacom in every possible way! but as long as its covered in their one sided terms and conditions, then somehow they think is ok to rip me off! cant wait for my contract term to end!!!!

0
Replies (1)
Vodacom
Vodacom's reply09 Jun 2015, 11:50
Official
Hello mikejosten,

Please note that your query has been received and we will respond with feedback as soon as possible.

Regards
Vodacom Consumer Website Team

Best regards,