cB
carol B

1 reviews | Active since Aug 2012

17 Mar 2016, 11:07

TOTALLY UNACCEPTABLE

ONCE AGAIN I'M WAITING FOR VODACOM HEAD OFFICE TO GET BACK TO ME. TWO WEEKS AGO THEY<br> SENT ME AN SMS AFTER MY LAST FOLLOW UP COMPLAINT SAYING THEY WAITING FOR A REPLACMENT HANDSET AND SINCE THEN HAVE HEARD ABSOLUTELY NOTHING FROM VODACOM.<br> WHEN WILL THIS MATTER GET RESOLVED? IS ANYONE ACTUALLY INTERESTED IN SORTING THIS OUE IT?<br> IS THIS HOW VODACOM TREAT THEIR CUSTOMERS AFTER THE INITIAL ISSUE?<br>

0
Replies (1)
Vodacom
Vodacom's reply17 Mar 2016, 11:38
Official
Hello carollb,

Thank you making us aware of your complaint.

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team