LV
Lucas V
1 reviews | Active since Sept 2020
31 Mar 2021, 16:30
Totally ridiculous service
Im very unhappy with the service of Vodacom I have been on the line with them to cancel one of my two applications but apparently I must wait for the confirmation department to call me but that does not seem to realise please improve your service
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Replies (2)
Vodacom's replyOfficial
01 Apr 2021, 07:34Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2021, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LV
Lucas V's updateReviewer Update
02 Apr 2021, 09:26Yes it was cancelled but your staff advised me to do that because I can get a better deal when i re apply but now i cant because of this wrong advise of your incompetant staff
LV
Lucas V's update02 Apr 2021, 09:26
Reviewer Update
Yes it was cancelled but your staff advised me to do that because I can get a better deal when i re apply but now i cant because of this wrong advise of your incompetant staff