MA
Melissa A

1 reviews | Active since Jul 2023

10 Jul 2023, 18:05

Totally irritated

Vodacom has been te worst ever I purchase bundles and it utilizes all my bundles at the same... then when you contact the contact center they drop the call!!! Go on vodpay and they have amazing bundles but you can't purchase using airtime then there's a auto bundle that gets activated and I tried disputing but this useless network drops calls and won't log investigations to enquire!!! I want this sh** sorted out because I am super angry

0
Replies (1)
Vodacom
Vodacom's reply11 Jul 2023, 07:32
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team