Totally *********** and unwilling to assist.

I have been a vodacom customer for 7 years and have 14 contracts for my business and pay vodacom around R20000 per month.We have had billing issues that never get resolved or addressed.OVERCHARGING FOR SERVICES NEVER RECEIVED.<br> I have spent DAYS in the Vodacom Menlyn Retail Branch as well as various dealers in Brooklyn and in the Grove to try and get these issues resolved.<br> It took me around 18 -20 months to get a copy of an invoice so that I could get my apple devices unlocked due to a password change. The result was that our team could not use the +-8 Apple devices for this period of time.<br> <br> To resolve some on the BILLING issues,mostly OVERCHARGING is a never ending story.They all promise to get back to you and never do.<br> <br> The Executives,Regional Managers and Store managers,do not come back with any answers and do nothing to ever try to resolve the most basic requests.<br> <br> This month I was billed +- R14000 for one of my data lines.<br> <br> After calling the bogus Vip Customer Care,with endless security checks in each departments.Consultants transfer you to who anyone,in vodacom.<br> No matter what happens you pay the bill! <br> Is this another form of theft,(Our Time,Our Emotions and Our resources)?