Totally Frustrated

<p>Doesnt seem like Vodacom is worried about "Hello Peter". I am frustrated!! I tried to update my contract, everytime they tell me...Do it on line!! I tried 3 times, they never get the updrade! Thats now 2 months!! Finally i received my new phone, after I succeed with the online story..... but now I must do a "Sim swop"!! What a mission...they dont have a clue how to do it over the phone. I went to Vodacom shop, what a surprise... I had to pay R70!!!!! ***!!!! I paid it, and up to now im still using my old phone, with my old sim card!!!. They did not connect my phone!! WHAT ELSE MUST I DO!! I am sick and tired of people that doesnt have pride in their work!! Or a Business that dont give a d@#m!!</p>