DM
Dasen M

1 reviews | Active since Jul 2016

13 Jul 2016, 08:49

Totally Frustrated

<p>Totally frustrated with Vodacom, they migrated my account and in the process didnt debit my account. They then suspend my lines and i have been constantly on the phone to their call centres for being transfered from one department to the next. Pathetically poor service and really bad experience!</p>

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Replies (1)
Vodacom
Vodacom's reply13 Jul 2016, 10:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,