MN
Marcus N
1 reviews | Active since Oct 2019
28 Jul 2021, 12:25
Totally disgusting
I have received 2 sms's from this company saying that my issue has been resolved and yet it has not I have sent 5 emails and tried calling 8 times and still cannot get hold of anyone, totally disgusting service
Helpful (0)
Replies (5)0
Replies (5)MN
Marcus N's updateReviewer Update
28 Jul 2021, 13:17This has been going on for almost a week, why send me messages saying that this has been resolved when it clearly hasn't, that is the most frustrating part
MN
Marcus N's update28 Jul 2021, 13:17
Reviewer Update
This has been going on for almost a week, why send me messages saying that this has been resolved when it clearly hasn't, that is the most frustrating part
MN
Marcus N's updateReviewer Update
28 Jul 2021, 14:53Still not one person from vodacom has contacted me, absolutely pathetic service, clearly I am not worth anything to them I guess I will continue to bad mouth them as far as I go this is totally ridiculous
MN
Marcus N's update28 Jul 2021, 14:53
Reviewer Update
Still not one person from vodacom has contacted me, absolutely pathetic service, clearly I am not worth anything to them I guess I will continue to bad mouth them as far as I go this is totally ridiculous
MN
Marcus N's updateReviewer Update
29 Jul 2021, 09:11Still nothing from vodacom and I can't even get a hold of collections department they just have a recording saying that they see i have been trying to get hold of them and that someone would be contacting me, absolutely pathetic they have to be the worst company on the planet my phone currently may as well be a brick I am trying to find work to pay theses people but i need a phone to do so and vodacom just doesn't give a damn
MN
Marcus N's update29 Jul 2021, 09:11
Reviewer Update
Still nothing from vodacom and I can't even get a hold of collections department they just have a recording saying that they see i have been trying to get hold of them and that someone would be contacting me, absolutely pathetic they have to be the worst company on the planet my phone currently may as well be a brick I am trying to find work to pay theses people but i need a phone to do so and vodacom just doesn't give a damn
MN
Marcus N's updateReviewer Update
29 Jul 2021, 14:17Vodacom has to be the worst business in South Africa, they kept me on hold for 15 minutes, eventually I put the phone down they send me some bull**** message saying the call was disconnected and they tried to contact me and were unsuccessful, absolute bull**** I am still unable to use my phone even after they sent me a message saying my issue had been resolved, next step is legal I am so over this pathetic company they have absolutely no service at all I would not recommend them to anyone I am beyond disgusted with them never ever again NEVER
MN
Marcus N's update29 Jul 2021, 14:17
Reviewer Update
Vodacom has to be the worst business in South Africa, they kept me on hold for 15 minutes, eventually I put the phone down they send me some bull**** message saying the call was disconnected and they tried to contact me and were unsuccessful, absolute bull**** I am still unable to use my phone even after they sent me a message saying my issue had been resolved, next step is legal I am so over this pathetic company they have absolutely no service at all I would not recommend them to anyone I am beyond disgusted with them never ever again NEVER
MN
Marcus N's updateReviewer Update
29 Jul 2021, 14:19This is their private reply to me
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is currently in hand with our team. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Which means nothing
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is currently in hand with our team. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Which means nothing
MN
Marcus N's update29 Jul 2021, 14:19
Reviewer Update
This is their private reply to me
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is currently in hand with our team. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Which means nothing
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query is currently in hand with our team. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Which means nothing