RB
René Bezuidenhout

1 reviews | Active since Jun 2019

07 Jun 2019, 10:04

Totally disgusted at this pathetic behaviour of Vodacom.

A lady bought a cellphone in Johannesburg at Greenstone branch on 18 February 2017 with my details, an ID with my names on it, a payslip from De Beers with my name and a bank statement with my name. I heard the deductions go off from my phone and called Vodacom Kimberley the next day as i live and was born in Kimberley. I was at my workplace at Old Mutual on 18 February 2017 in Kimberley. Kimberley Vodacom called the Johannesburg branch and they emailed me the contract and all documents used by the *********. I brought this ***** case to Vodacoms attention and mailed all the avidavits and ALL other documents to them and communicated by mail for a few weeks trying to follow up on the case. No one from Vodacom ever contacted me on the case but to date i still receive messages and calls and threats of Legal action against ME from MBD who told me yesterday they have to call me because Vodacom has handed ME over. WOW. I am being constantly messaged and harrased by MBD and lawyers concerning this but the actual ********* has a free stressless life and is probably still de*****ing many other people everyday and not being persued by the law unlike myself. I opened a case at the police concerning the *****, i reported it at home afairs, i even reported it to the credit control office but I am now being treated as the bad guy. When will they persue the actual ********* and when will my harrasment end????

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Replies (1)
Vodacom
Vodacom's reply07 Jun 2019, 11:07
Official
 
Dear Customer, 
Thank you for making us aware of your query. 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
***Please note*** Beware of phishing ****s. 
Vodacom will not contact you via WhatsApp to request your personal details 
Regards, 
Vodacom Consumer Website Team