SDP
Sasha-lee Du Plessis

1 reviews | Active since Mar 2015

12 Mar 2015, 11:53

TOTALLY DISGUSTED and FED UP!

I currently have x3 contracts with Vodacom and at the end of Feb I thought it would be easy to open up another account... clearly I was wrong!<br> <br> I have called numerous times to sort my account issues out but as soon as I think one issue is sorted and another issue starts again that just frustrates me more... I have lost count how many times I have called them and no one seems to be able to just clear my account and sort the issues out. this has been going on for almost a month! <br> <br> It is a simple issues that can be sorted out so quickly but clearly not!! I am regretting opening up the other account with them and wish I had gone somewhere else! <br> <br> I don't think my sanity can take another phone call to them before I completely loose my temper!!

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Replies (1)
Vodacom
Vodacom's reply12 Mar 2015, 14:28
Official
Hello Sashalee123,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team