1 reviews | Active since Apr 2019
Totally disgusted
Vodacom Fibre
I made the mistake of choosing my cell phone provider of nearly 25 yrs to supply fibre
They haven’t got there act together Installation took forever then when installed did not work I reported this repeatedly over a 3 week period over 50 Emails to various departments Including billing and customer care ( a contradiction in terms) After 3 weeks they collected the router then billed me for a service they did not provide . No invoice supp**** which was also requested.
Then your told to deal with Fibre ********** . The same department that ignored me for weeks and were phoned daily
This was going to be rectified in wait for it: 24-48 hrs what they seem to see as rectified is actually: their new word “ ******ed” And your query is then” emasculated “to The next department Going to the vodashop for assistance does not help as they are hamstrung but the system A big fat zero for effort
