CA
Candice A

1 reviews | Active since Jun 2014

28 Dec 2015, 12:50

Totally DISGUSTED

On the 15/12/2015 I did an upgrade on my contract. <br> All was done at the Vodashop in Irene Mall - I decided to go with the Huawei P8! I am so disgusted! Got home, put my sim card in the phone - no signal! <br> restarted the phone and same thing happened! <br> When i eventually got signal - If on a call it would cut the call! <br> Took the phone back to the store 3 days later as it was definatley faulty as this happened not only in one area but all ova and calls where being lost all the time! Only to get told they need to send my phone in and cannot give me and exchange unit! SERIOUSLY! Its a brand new phone!!!!!! Now i must wait for them to send the phone back and test it! Could take 7 - 14 working days! Im so not happy at this point! <br>

0
Replies (1)
Vodacom
Vodacom's reply29 Dec 2015, 09:07
Official
Hello Candice Allison,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team