Totally disappointed with Vodacom

I baught a laptop (Mecer guru pro) via Mondo at vodacom, two days after delivery the laptop would not switch on even though I had charged the battery for more than five hours. I contacted vodacom on the 10th of Feb 2021 and the agent I spoke to told me to go to a vodacom shop. After waisting my petrol by driving to the shop they told me there is nothing they can do on their side and that I should contact the manufacturer for collection. So I decided to contact the afters sales section of vodacom again. Instead of showing interested to assist me with my problem the consultant told me there was no option for replacement. What about my personal information I had uploaded onto the laptop? I was expecting her to assist with finding a solution rather than saying "after callection you can call for us to cancel the CONTRACT". What annoys me the most is the fact that the consultants become very friendly when they want one to buy a product from them because the Wan a commission after the sale the sale they don't give a damn.