PS
Penny S

1 reviews | Active since Jun 2015

23 Mar 2021, 11:43

Totally Disappointed

So frustrated and truly disappointed I have been a loyal vodacom client for over 15 years and insured my MacBook Air which I bought from them. I have needed it repaired which it was fully covered for I have been trying to get this resolved since the 3rd of February and still no result

0
Replies (2)
Vodacom
Vodacom's reply23 Mar 2021, 14:24
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team
PS
Penny S's update23 Mar 2021, 14:34
Reviewer Update
Thank you much appreciated