1 reviews | Active since Apr 2017

23 Oct 2023, 12:51

TOTALLY *********** COMPANY!!!

You better call me ASAP!! Promises promises promises for over 2 weeks. You are going to be the cause of me losing my job due to your complete and utter ***********cy. Amazing how the supervisor (of which there seems to only be one - Siphokaze) is always in a meeting when I call. Of course I am always calling as you NEVER call back when you say you will. Go listen to ALL the calls I have made TO YOU and the promises given by YOUR staff and then explain why I still have no fibre, oh wait you won't be able to do that either!!

0
Replies (2)
Vodacom
Vodacom's reply23 Oct 2023, 14:04
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team 

Best regards,

's update23 Oct 2023, 14:23
Reviewer Update
Another useless standard response. Pathetic excuse for a company!