TOTAL RIPOFF

Good day<br> <br> I have just upgraded two lines that I have with Vodacom last month with all the terms and conditions of the new contract read out to me. My self help service showed that I was liable for a certain amount on my bill for the month. To my surprise when I woke up this morning to an sms from my bank I discover that I have been debited more by Vodacom on my account.<br> <br> I then called customer care to explain to me why I'm debited more than I should and they transferred me to Accounts. Conveniently, there are no options to speak to a consultant from accounts as the line keeps on hanging up. Now I need someone to explain to me what nonsense is this and it better be good. I need my refund and that is that.<br> <br> Thanks