1 reviews | Active since Jul 2017

31 Jul 2017, 13:21

TOTAL RIP-OFF

<p>I have a contract with Vodacom where they give me 10gb of data at the beginning of every month!Ever since this contract started,there has never been a month where I did not have to call customer and ask what hapenned to my data!!The *********** customer care agents always say they are going to "investigate", but they always come back to me with the same findings!!</p> <p>This morning when I checked my data balance,I had 3gb left,I then got an sms at 12h48 saying that I have less than 498mb left on my router!EXACTLY two minutes after that,I got another sms saying that I have less than 298mb.Difficult as it is to believe,I received another sms at 12h52 saying that I have run out of data!!!</p> <p>ENOUGH IS ENOUGH!!!I am going to start a petition on facebook and twitter requesting my fellow brothers and sisters to boycott Vodacom,and I will also be cancelling both my contracts that I have with this money-making scheme called Vodacom!!It is bad enough that black people are suffering,why ***** data from us as well?!!</p> <p>I am going to write on all social platforms and I will also seek legal advice to find out how best can I claim back what is mine from Vodacom!!!</p> <p>I AM IN TOTAL DISGUST!!!!!!</p> <p>VODACOM IS WORSE THAN CANCER!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply31 Jul 2017, 15:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team