1 reviews | Active since Oct 2016
Total *******
<p>This has been happening for a while now. I buy airtime and make two or three calls then it disappears. Yesturday I bout R55 rand worth if airtime. I know its not a lit but I feel Vodacom is taking chances now. I bought this airtime late in the afternoon if not mistaken after 6pm in the evening. And I stand corrected. Now I never made not even a single call last night. Now this morning I make four calls. Mind you its a holiday and its off peak. One call with seconds to my brother. One call with seconds to my neighbor. One call with seconds to electrician and one call with seconds to my sons aunt. Then I go and check my balance IS down to R9 rands. Now I am really fed up with vodacom as its been happening quite a lot of times to me and I thought maybe I'm not checking properly. I've been a client to vodacom for over 12 years now but this is not on. Totally unacceptable. If they *****ing our airtime like this then a person must just port. Not other way as this also happens with Data. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
As per our communication sent to you, this query is now resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
As per our communication sent to you, this query is now resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
