kM
khumo M
1 reviews | Active since May 2016
13 Mar 2018, 09:13
Total *******
When i enter the contract with vodacom i was suppose to pay 379 per month with 350 MB, 50 SMSes and 50minutes, but ever since the start of my contract im am paying more than 450 per month. lIke my march invoice is 473 because the very same vodafone live you are *****ly charging me. The nly amount i know that should be charged extra on my account is the 8,50 for number to show when my contact call me.
Please rectify this and amend my invoice.
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Vodacom's replyOfficial
13 Mar 2018, 09:37Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Mar 2018, 09:37
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,