FP
Faizel P
1 reviews | Active since May 2016
06 Oct 2017, 14:41
Total *******
Good Day
Its now few weeks and waiting for a reply to my query of the minutes disappearing on my contract. Vodacom was quick to dedcut over R 2200 off my account but cant sort tis query..
I am now registering this with the necessary people and will put this on social media and 702.
Vodacom is total *******.. will never renew all my contracts with you..
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Oct 2017, 14:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Oct 2017, 14:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
FP
Faizel P's updateReviewer Update
12 Oct 2017, 09:22I have called the call centre to follow up on the email as no one bothers to call you and the mail received is totally incorrect.. Vodacom you are are ******* to your customers
FP
Faizel P's update12 Oct 2017, 09:22
Reviewer Update
I have called the call centre to follow up on the email as no one bothers to call you and the mail received is totally incorrect.. Vodacom you are are ******* to your customers