1 reviews | Active since Jul 2016
Total *******
<p>I decided to take a contract with Vodacom after being a loyal prepaid customer for over ten years. I Did what I had to do and pay what needed to be paid to get the contract going. Few days later I realize that my caller ID has a problem, it can't actually display the numbers from my contact list. So I decided to call VODACOM customer service and the most shocking news where revealed to me. I was told that for me to activate my caller ID I have to pay R9.70 EVERY month, I mean every month. What kind of madness is that!!!!!!! I have my SIM card and my contact list that belongs to me and now when I need to see whose calling me I have to pay R10 on a monthly basis. I need my caller ID active. Vodacom please!!!!!!ripping people off does not suit your brand</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
