Total problem with Vodacom contract update.

Item: Vodacom
Rating: 1
Author: Johannes R

I on Wednesday received respnse from Vodacom that a representive/ agent would contact me about a complain about an upgrade of my contract.(After a review i wrote) But no "luck" so far. I am in the dark of what is happening, can't use my phone! Only silence from Vodacom. Thank you. J. C van Rooyen

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Replies (1)

Vodacom's replyOfficial

08 Jan 2024, 07:45

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply08 Jan 2024, 07:45

Official