TB
Tarri B

1 reviews | Active since Jun 2011

08 Nov 2016, 18:59

total mess with porting from vodacom to virgin

<p>Vodacom has become to expensive for me to handle so I have ported my number from Vodacom to virgin mobile. Virgin mobile has done everything right and has changed my number so that I can use the internet and make phone calls and use whatsapp. Vodacom never ported my number over properly and now my number is not receiving phone calls or smses from anybody. Virgin mobile has tried contacting Vodacom and now my port is such a mess because no body can phone me or sms me. I can only make phone calls and send messages. I receive nothing. I want this sorted out. Its absolutely unbelievable how some people work and don't even sort out other peoples issues. How is anybody going to phone me now when the answer they always get is "the number you have dialed does not exist" and I can't even let people into my complex because security cannot phone me. + ********** 9348 is the number I had ported from Vodacom to virgin mobile and my name is Abdul Albeek</p>

0
Replies (3)
Vodacom
Vodacom's reply09 Nov 2016, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

TB
Tarri B's update09 Nov 2016, 08:21
Reviewer Update

How else are you going to contact me? I cannot receive smses or phone calls and im sick to death of your stupid service

TB
Tarri B's update09 Nov 2016, 13:34
Reviewer Update

WHAT IS GOING ON?