Total lack of service and no comittement to customer service

<p>I started online to apply for a new contract, have one already ten weeks ago... Did the sim swop and activated the new sim on my Contract phone at Forrest Hill branch.... Sim swop was done received the iPhone 6 but up to date ten weeks down the line I am still fighting to sort this out. Today at Vodaworld we were told that the sim may be faulty.... Given a new sim, started working afer an hour ..... still on prepaid though just to die a sudden death after two hours..... Once again all my data, airtime and sms's gone and phone only used as a paperweight. Sopke to the branch numerous times just to be told they are busy and cannot assist. Vodaworls custemer care in Midrand only makes empty promises, now our number does not exist and npbody can or want to tell us what is going on or why this happened.... I spens already more than 5 working day hours with Vodaworls Customer Care.... given phone numbers to phone to follow up but obviously Vodacom Personell does not know that a cell phone is mobile and do not carry their phones with them and also does not know how to answer a ringing phone.... The switchboard does not answer their phone either.... the only way to get feedback is to drive to the premises in Midrand and then one also gets only empty promises and no assistancwe at all, everyone is blaming someone else and the 5 days I spens there I have heard so many upset customers, but it is obviously that Vodacom do not care and do not respond to valid complaints. Ten weeks to activate a contract is a joke.......</p>