GR
George R
1 reviews | Active since Mar 2009
14 Oct 2020, 13:46
Total lack of response
I am still waiting for a consultant to contact me. As they rep**** after my last review they will contact me "In due course." That to me means never.They do not reply to my emails, they don't contact you by other means. So what must I do.
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Replies (1)
Vodacom's replyOfficial
14 Oct 2020, 14:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Oct 2020, 14:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team