Total lack of interest from vadacom

My last review vodacom promised to phone me back re a problem I have and am still waiting for the call. I have again been into the shop to try and sort it out to no avail. they got hold of customer care twice for me. I spoke to them and eventually they said they will transfer me. Needless to say I was cut off. Customer care phoned me back at 5pm and they wanted me to put the router sim card int my cell phone. they then said they would transfer me to the contract department. I said to him I bet that I will be cut off again. Cut off 3 times in the afternoon is ridiculous. I have been try to solve a problem since I have upgraded to the new router but seems that vodacom is not interested. Now again I am asking vodacom to call me so hat I can get this problem resolved