Total lack of customer service inneffective support

I took out a new contract with Vodacom hoping to see an improvement from a previous supplier. To date I still have no voicemail on my contract or no ability to have call forwarding. i have had coutless calls to the call centre to sort this out nd a month later still have no solution. To make matters worse the call center calls my daughter to advise her she wil have call forwarding on her phone- ???? How wrong is that! I want to get this contract cancelled now if this cannot be sorted out in the next 48 hours as this is affecting my business - if Vodacom cannot offer basic mobile services it should not be in business porviding mobile packages, this is extremely annoying and frustatring. I want a director or propers manager to call me back now to sort this out asap!. Otherwise refund my money so aI can take our busienss elesewhere together with our other 6 contracts.