LK
Lorna K

1 reviews | Active since Mar 2017

06 Oct 2017, 12:03

Total Lack of Customer Care and Service

After 2 days of writing a complaint to Vodacom and having been assured that I will be contacted, I am still waiting for a Consultant to call me.

0
Replies (2)
Vodacom
Vodacom's reply06 Oct 2017, 12:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

LK
Lorna K's update06 Oct 2017, 12:15
Reviewer Update
This is the exact same message I received from you 2 days ago already and you still have failed to contact me!!!