ZJ
Zirk J
1 reviews | Active since Sept 2012
30 Dec 2024, 08:11
Total incorrect billing detail
Good day, please advise why the following 2 invoices do not correspond to the bill which I received?
I asked for all data and voice to be removed on number ***
And reduced data(not) voice to be implemented on ***.
Please fix as quoted urgently to avoid me turning to social media.
Thank you kindly, Zirk Jansen ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Dec 2024, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2024, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
30 Dec 2024, 09:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Dec 2024, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team