TOTAL INCOMPETENCE OF VODACOM FIBRE/LTE

If I could possibly give no stars I would!! Dealing with Vodacom Fibre/LTE has hands down been the most frustrating experience in my life! I requested a relocation instalation for my current fibre contract the 18th OF FEBRUARY 2021. After numerous like weekly sometimes twice weekly phoning and follow ups NO ONE EVER EVER GETS BACK TO YOU EVER!! After speaking to "managers" have them give me false private email addresses so I can follow up directly being promised moon and stars... then having being offered LTE for the interim almost 2 WEEKS AGO... STILLLLLLLLLL NOTHING!!!! I HAVE SPENT literally thousands of rands of data having kids do online schooling and working from home. Vodacom has THE WORST CUSTOMER SERVICE IN THE HISTORY OF CUSTOMER SERVICE... On the phone they promise you everything, escalating matters and so forth and so forth.. don't ever expect a call or email back. Expect to phone and explain everything OVER AND OVER AND OVER AND OVER AGAIN... Never have I experienced worse incompetency in my life, and that is saying a lot living in SA!!! You cannot believe that they even sustain business.