1 reviews | Active since Jul 2016
TOTAL INCOMPETENCE - lack of service
<p>Michelle Marias, thanks again for not dealing with my problem, again I get promised a return call or sms...NOTHING!!!</p> <p>Porsche from customer services, as expected no feed back from you or sms as promised, and NO my account is not fine and in order Porsche.</p> <p>Please could someone from Vodacom get back to me after reviewing my account from May 2016 - August 2016, charged twice for an upgrade and being billed for a handset I never received. I also noticed that all my numbers next upgrades are all in 2020, so are contracts now for 4 yrs?, simple maths and you lot cant even get that right!!!</p> <p>Why do we as customers have to beg for service???? LETS SEE HOW LONG IT TAKES SOMEONE TO CARE!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I STILL HAVE NOT RECEIVED ANY COMMENT OR COMMUNICATION FROM VODACOM REGARDING MY ACCOUNT........PATHETIC !!!!!!
I STILL HAVE NOT RECEIVED ANY COMMENT OR COMMUNICATION FROM VODACOM REGARDING MY ACCOUNT........PATHETIC !!!!!!
